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ZOHO FOR TELECOM

Telecom,
subscriber sales and field teams.

Manage subscriber and enterprise sales, partner networks, installations, field teams and service tickets, with SLAs tracked end to end.

Talk to an industry expert See how it works
Telecom on Zoho · built on Zoho
KTelecomDashboardLeadsFeasibilityInstallationsTicketsBilling
DashboardSearch records…PK
Leads218This month
Installations46This week
SLA met94%Last 30 days
Open faults325 critical
Activations by circle
DelhiMumbaiPuneBengaluruChennaiKolkata
Recent activity
Lease line · Corp clientFeasibilityIn review
Install job J-221FieldScheduled
Fault T-118 · CriticalSupportDelayed
Invoice INV-2209BillingIssued
Activation · RetailLiveDone
Feasibility approved
THE CHALLENGE

What slows telecom teams down today.

01Enterprise sales cycles are longQuotes, feasibility and approvals move through email.
02Installations depend on field teamsJob status and material use are not visible.
03Tickets breach SLAsFaults are logged in different tools by different teams.
HOW IT WORKS ON ZOHO

One connected flow, end to end.

Every step is configured around your process during implementation.

1LeadEnterprise and retail leads
2FeasibilitySurvey and approval
3InstallField job and activation
4BillPlans and invoices
5SupportTickets and SLAs
WHAT WE BUILD

Built for Telecom, not adapted to it.

Enterprise sales CRMFeasibility, quotes and approvals per site.
Field service appInstallation jobs, photos and material on mobile.
Service deskFault tickets, SLAs and escalation.
Partner managementChannel partners, targets and commissions.
THE ZOHO STACK

The Zoho apps behind Telecom on Zoho.

Licensed, implemented and supported by Kelevo, a Zoho Premium Partner.

CRZoho CRMManage leads, deals and customers in one place, with process automation, omnichannel communication, analytics and AI built in.Explore CRM →DeZoho DeskContext-aware help desk software for tickets, SLAs, knowledge base and multichannel customer support.Explore Desk →CrZoho CreatorA low-code platform to build custom business apps for web and mobile, with workflows, reports and integrations.Explore Creator →BoZoho BooksGST-ready online accounting for invoicing, banking, expenses, inventory and financial reporting.Explore Books →AnZoho AnalyticsSelf-service BI and analytics: dashboards, reports and AI insights from all your business data.Explore Analytics →AsZoho AssistRemote support and unattended remote access for IT teams and customer support.Explore Assist →
FAQS

Questions we often hear.

Do you have experience in telecom?

We apply the same process-first method we use across 30+ industries. Every project starts with a discovery workshop to map your process before anything is configured.

Can Zoho connect to the systems we already use?

Yes. We integrate Zoho with ERPs such as SAP, Microsoft Dynamics and Tally, payment gateways, telephony, marketplaces and in-house tools using native connectors, Zoho Flow or custom APIs.

How long does an implementation take?

Most projects go live in phases. After a short discovery, we share a phase-wise plan with scope, timeline and commercials before work begins.

TALK TO AN INDUSTRY EXPERT

Planning Zoho for telecom?

A 45-minute discovery call maps your process to the right Zoho apps, with an indicative scope and plan.

Book a discovery call →