We are in the process of purchasing a customized Zoho CRM solution from Kelevo Software, and our experience so far has been very positive.
A special thanks to Udisha, Business Analyst, who has been extremely supportive throughout the requirement-gathering phase. We initially had limited clarity around the Product Master module, but Udisha guided us thoroughly — suggesting the right fields, structure, and best practices aligned with our business needs. Her inputs added significant value and helped us gain a much clearer understanding of the system.
Although we are yet to receive the final product, the support, responsiveness, and professionalism demonstrated so far have been commendable. We look forward to the final delivery and continued collaboration.