A comprehensive case study on enterprise platform consolidation and digital transformation for a fast-growing mobile app development company.
Client Overview
Adamson Janny
AppSquadz Software Pvt. Ltd.
A fast-growing mobile app development and technology services company headquartered in Noida, India.
With expanding teams across multiple departments including Sales, Delivery, HR, Finance, and Customer Support, AppSquadz was experiencing significant operational challenges due to fragmented systems and manual processes.
The Challenge
Multiple disconnected tools and spreadsheets were creating bottlenecks, limiting visibility, and hindering the company’s ability to scale efficiently. A unified solution was needed to support rapid growth.
Business Challenges
Adamson Janny
Before implementing Zoho One, AppSquadz was managing operations across different standalone applications and spreadsheets, creating significant operational friction and inefficiencies.
Disconnected Data
Sales, marketing, and delivery data scattered across multiple systems with no integration
Limited Visibility
No clear insight into lead-to-project conversion rates and pipeline health
Manual Processes
Time-consuming HR, attendance, and payroll workflows prone to errors
Scattered Finance Data
Invoicing and expense tracking across multiple platforms, reducing financial visibility and control
Inefficient Support
Customer support tickets tracked without proper SLA management or escalation workflows
Poor Collaboration
Lack of real-time communication and collaboration tools across distributed teams
Solution: Zoho One Ecosystem
Adamson Janny
A comprehensive full-scale Zoho One implementation was designed to centralize all business processes on a single cloud platform, enabling automation, transparency, and scalability across the entire organization.
Sales & Marketing
CRM, Campaigns, SalesIQ, Social
HR & Talent
People, Recruit, Payroll
HR & Talent
Desk
- Operations
Projects
5. Finance
Books
6. Collaboration
Backstage, Forms, Cliq
Migration Strategy & Execution
Adamson Janny
A carefully planned migration strategy ensured minimal business disruption while transitioning from legacy systems to the unified Zoho One platform.
Data Mapping
Structured mapping from legacy tools and spreadsheets with field-level validation
Phased Migration
Department-by-department rollout to avoid operational disruption
Data Validation
Comprehensive validation of historical and transactional data integrity
Training & UAT
Extensive user training and acceptance testing before go-live
Critical Success Factor: The phased approach allowed teams to adapt gradually while maintaining business continuity throughout the transformation.
Key Benefits Achieved
Adamson Janny
Platform Integration
Single unified system for all departments
Time Savings
Elimination of manual and duplicate data entry
Real-Time Insights
Dashboards and management visibility
Automated Workflows
Approval processes, notifications, and task routing streamlined across all departments
Enhanced Security
Role-based access controls and enterprise-grade data protection implemented
Scalable Foundation
System architecture designed to support continued business growth and expansion
