Privacy Policy
Privacy Policy
Kelevo Software, the website and its associated services, is owned and operated by Kelevo Software Private Limited. We value the privacy of our users (you). Hence, we have formulated this Privacy Policy to underscore our dedication to safeguarding your privacy. We urge you to thoroughly review this Privacy Policy each time you engage with our website, services, or conduct business with us. By utilizing our website or services (referred to as our Services), you agree to adhere to the principles outlined in this Privacy Policy.
This Privacy Policy elucidates our guidelines and procedures concerning the gathering and utilization of information you provide to us or that we gather about you via our Platform. It also aims to apprise you of the options available to control or limit the accessibility and utilization of your information on the Platform. Regardless of your location or the country from which you submit your information, you agree to our utilization of your information in accordance with this Privacy Policy, within the territories where Kelevo Software offers its Services.
Information Collection:
Kelevo Software gathers various forms of information from you, including data that could potentially identify you personally, as well as details regarding your internet connection, the devices you employ to access our Services, and your patterns of usage. This information is collected either when you voluntarily provide it while utilizing the Services and/or automatically as you interact with the Services. Automatically collected data may encompass usage patterns, IP address, device identification and type, browser specifics, language settings, your device operating system, access times, your device geographical location when our application or website is in use, and information obtained through cookies, web beacons, and other tracking technologies.
The user must access the Services either via the Platform directly or through authorized personnel. The gathered information is intended for enhancing our Services, refining their features, and managing your usage of the Services.
Without limiting the scope of the above, the information gathered by Kelevo Software from you may encompass (but is not restricted to) the following:
Business details and contact information of the user (including company name, registered office, PAN, payment preferences, full name, gender, email address, phone number, date of birth, etc.). Information of authorized personnel (including names, contact numbers, usernames, passwords, access rights granted, etc.). Data concerning your utilization of the Services and the interactions made through the Platform. Details concerning project inquiries, communications, service requests, and solutions rendered. Information pertaining to transactions conducted (including service scope, charged amount, receipts, and associated information). Log data generated during your interactions with the Services. Additional information voluntarily provided by you, such as details shared via emails, messages, contact forms, or through the use of our Services.
Your Disclosure of Information:
Kelevo Software aims to offer you options regarding the personal information you share with us. You have the ability to configure your browser to reject all or certain browser cookies, or to receive alerts when cookies are being sent. Please be aware that disabling or rejecting cookies may result in certain parts of our Services becoming inaccessible or functioning improperly.
Your Disclosure of Information:
Kelevo Software aims to offer you options regarding the personal information you share with us. You have the ability to configure your browser to reject all or certain browser cookies, or to receive alerts when cookies are being sent. Please be aware that disabling or rejecting cookies may result in certain parts of our Services becoming inaccessible or functioning improperly.
Information Usage:
Kelevo Software gathers and retains personal information you provide through our Services. This data is solely used for specific purposes, including:
To facilitate your access to our Services, enhance customer support efficiency, and innovate new features. To sustain the functionality of our Services, encompassing tasks such as processing payments, issuing invoices, facilitating communication between you and our team, and ensuring timely support and delivery. To periodically inform you about essential details concerning the Services and your user account on them. To guarantee the security of your communication and interaction with Kelevo Software. To adhere to relevant laws, regulations, and guidelines. To furnish you with updates, promotions, and offers on products and services, as well as information on related, affiliated, or associated service providers and partners that we deem relevant to your interests. To analyze overarching trends to aid in enhancing our Services. To enable your participation in interactive features provided by the Services. In any other manner as described when you provide the information.
We handle all personal information you submit as confidential, processing it solely for the purpose of providing our Services to you. Your information is not disclosed to any service provider without your consent. Rest assured, your personal information is not shared with third parties for marketing purposes without your explicit consent.
We acknowledge that you may provide financial details (credit card, debit card, bank account information, billing address, etc.) periodically. We solely use this information to finalize transactions with you. Maintaining the utmost confidentiality, we ensure that your financial data is transmitted via industry-approved payment gateways, employing digital encryption for the highest level of security achievable with current technology.
Review, modify, or delete information:
Kelevo Software endeavors to accurately record the personal information you provide through the Services and any subsequent updates, aiming to enhance the performance of our services.
Kelevo Software urges you to review, update, and rectify any personal information maintained about you. You may request the deletion of inaccurate, incomplete, or irrelevant personal data, or data processed in violation of legal requirements.
You can modify, update, or delete your information at any time using the contact details or request options provided on our website.
You possess the right to review, update, correct, and delete your information, in accordance with our records retention policies and relevant laws, including statutory retention requirements.
Adherence to Data Protection Regulations:
The information obtained from or about you by Kelevo Software may be processed and stored in India and our various servers worldwide. Different data protection regulations may apply in these locations compared to your country of residence. Kelevo Software adheres to industry-standard regulations for data collection, use, and retention. By using the Services, you consent to the collection, transfer, use, storage, and disclosure of your information as outlined in this Privacy Policy, including its transfer outside your country of residence.
Information Protection Measures:
Kelevo Software has implemented appropriate physical, electronic, and managerial procedures to safeguard and prevent unauthorized access to user information, maintaining data security. These measures consider the sensitivity of collected, processed, and stored information, as well as current technology standards. Kelevo Software adheres to industry standards for protecting personal information during transmission and upon receipt, including the utilization of encryption and tokenization services from third-party providers. While Kelevo Software endeavors to employ commercially acceptable means to protect your personal information, absolute security cannot be guaranteed. Therefore, usage inconsistent with this Privacy Policy is possible.
Kelevo Software neither accepts nor assumes liability or responsibility for information disclosure resulting from transmission errors, unauthorized third-party access, or other causes beyond Kelevo Software’s control. Users play a crucial role in ensuring the security of their personal information. Please refrain from sharing your account username, password, or other security details with anyone. Instructions received by Kelevo Software using your credentials will be deemed authorized by you.
Updates to This Privacy Policy:
Kelevo Software reserves the right to update this Privacy Policy periodically to reflect changes in law, data collection and usage practices, Service features, or technological advancements. Please check this page regularly for updates. Your use of collected information is subject to the Privacy Policy in effect at the time of use. Any significant changes to this Privacy Policy will be posted here. Please review updates carefully. Your continued use of the Services after changes to this Privacy Policy are posted signifies your consent and acceptance of those changes.
